Michael C.
Founder, Company name
“Spectre’s AI caught a sizing issue in 11 reviews before it tanked our conversion rate. Fixed it in one afternoon and saw +28% repeat purchases the next week.”
Scary good reviews.
AI that reads every review so you don’t have to. Turn real customer stories into trust signals, sentiment scores, and repeat revenue — all while looking like it was built into your store.
Platform
Turn customer interactions into customer actions.
Automate and understand customer decisions and engagement to build trust and turn potential customers into repeat patrons. Collect insights, build trust through reviews, and create return revenue with powerful subscription programs.
Analyze reviews with AI and make informed decisions.
Our AI analyzes your reviews to uncover opportunities and reassure you when things are working. Spend time where it matters and take control of your reviews.
Monitor customer sentiment with AI-enabled scoring.
See which review need your attention sooner and focus on what matters. Our AI will identify common negative reviews and recommend actions to quickly resolve them.
Show reviews where customers are shopping the most.
Show high-converting reviews from real people on the most popular platforms. Spectre automatically pushes your site reviews to top platforms helping your strengthen trust and scale scary fast.
Form Builder
Build trust and revenue, scary fast.
Spectre’s AI reads every review so you don’t have to. Turn raw customer feedback into clear insights, sentiment scores, and actionable recommendations — all while displaying beautiful, on-brand review widgets that inherit your store’s DNA.
Static and video reviews.
Use a combination of static and video reviews to optimize for quantity and quality. Produce more easy-to-consume static revues while benefitting from the high-engagement and emotional depth of video reviews.
Turn satisfaction into sentiment.
Understand how satisfied customers feel and what they’re saying about your products. Use sentiment analysis to identify key themes and improve customer experience.
Fuel your stack, haunt-free.
Stop letting your leads sit in a silo. Move your data instantly to Klaviyo, HubSpot, or Google Sheets. With native Zapier and Shopify Flow support, Spectre acts as the invisible engine powering your entire marketing automation workflow.
Don't let unanswered questions haunt you.
Will Spectre apps slow down my store's loading speed?
Not a chance. We build using Web Components and lightweight scripts that load asynchronously. Unlike clunky legacy apps, Spectre is designed to be "invisible" to your page speed scores while remaining fully functional for your customers.
How does the AI sentiment analysis actually work?
Spectre Reviews uses advanced LLMs to read every review for you. It automatically extracts key topics—like "sizing" or "quality"—and tags the emotional tone, giving you a high-level dashboard of customer satisfaction without you having to read thousands of comments.
Do I need to edit my theme's Liquid code?
No "code haunting" here. Our tools use Shopify App Blocks. You can drag and drop your forms and review widgets directly within the Shopify Theme Editor. It's a clean install and an even cleaner uninstall.
Can I migrate my existing reviews and leads to Spectre?
Easily. We offer a flexible CSV import tool with smart field mapping. Whether you're moving from Junip, Loox, or a custom spreadsheet, you can bring your historical data into Spectre in a few clicks.
What happens if I go over my monthly submission or credit limit?
We believe in "soft limits." If you have a viral moment, we won't shut your forms or AI analysis down. We'll track the overage and give you the option to upgrade or purchase top-up credits so your growth never hits a wall.
Are the forms and review widgets mobile-responsive?
Absolutely. Every Spectre element is "mobile-first" by design. They automatically inherit your store's DNA—fonts, colors, and layout—ensuring they look perfect on everything from an iPhone to a 5K monitor.